Question 1

How long does shipping take?

Accepted Answer

Orders are usually processed within 1–3 business days. Delivery times may vary depending on your location and local courier services.

Question 2

Do you offer international shipping?

Accepted Answer

Yes, Toman City ships worldwide to provide our products to customers across different countries.

Question 3

Can I track my order?

Accepted Answer

Yes, once your order has been shipped, you will receive tracking information via email to monitor your delivery.

Question 4

What payment methods do you accept?

Accepted Answer

We accept secure online payments through major debit cards, credit cards, and trusted payment providers available at checkout.

Question 5

Can I return or exchange an item?

Accepted Answer

Yes, customers may request a return or exchange within 14 days of receiving their order, provided the item is unused and in its original condition.

Question 6

What should I do if I receive a damaged or incorrect item?

Accepted Answer

Please contact our customer support team as soon as possible with your order details and photos of the issue so we can assist you quickly.

Question 7

How can I contact Toman City?

Accepted Answer

You can contact our support team through the contact form available on our website or through our customer service email: supporttomancity@gmail.com

Question 8

Are your products high quality?

Accepted Answer

Yes, we carefully select our products to ensure high-quality materials, comfort, durability, and modern style for all customers.

FAQ

Frequently asked questions